Contact Us
Have a question about your order, our products, or red light therapy in general? We are here to help.
Email Support
The fastest way to reach us. We typically respond within 24 hours on business days.
support@radiveil.comLive Chat
Click the chat icon in the bottom-right corner of any page to start a conversation with our team.
Available during US business hours (9 AM – 6 PM ET)Common Topics
- ✓Order tracking — Include your order number and we will send you the latest tracking info
- ✓Returns & refunds — See our 30-day refund policy
- ✓Shipping questions — See our shipping policy
- ✓Product questions — Check our FAQ section for instant answers